Up to $1,250 OFF

PLUS No Interest & No Payments for 18 Months

Welcome to the Home Smart’s Customer Experience Department!

Over the last 23 years, Home Smart has built a reputation of trust and reliability, earning the confidence of countless homeowners seeking exceptional home remodeling services. We understand that communication is key to a delightful remodeling experience and as a testament to our commitment to your satisfaction, we have our Customer Experience Department dedicated to ensuring our customers are 100% Delighted.

From your initial inquiry to the completion of your project and beyond, our Home Smart team is here to provide you with unparalleled support, assistance, and personalized attention. With our Customer Experience Department, you can trust that getting in touch with our office will be an easy and productive experience.

What We Do

   Personalized Service: When you reach out to us, you’ll be greeted by a friendly and knowledgeable representative who will listen to your needs and provide you with personalized assistance every step of the way.

   Timely Communication: We understand the importance of clear and timely communication. Our team will keep you informed and updated throughout the entire remodeling process, ensuring that you’re always in the loop.

   Problem Resolution: Should any issues arise during your remodeling project, our Customer Experience team will work quickly and efficiently to address them, providing solutions and support to ensure that your project stays on track.

   Feedback Survey: Your feedback is invaluable to us. After your project is complete, we’ll reach out to gather your thoughts and feedback with a Guild Quality survey to ensure that we’re continually improving and providing the best possible service to our customers. We strive for 9’s and 10’s!

Whether you have questions about your sale, ordering, scheduling, installation, service, or warranty issues, our team is ready to assist you. Simply give us a call at (484) 235-2727, and we’ll be happy to help you navigate any aspect of your remodeling experience with us. You can count on us to listen attentively, provide personalized assistance, and ensure that you receive the support you deserve.

We look forward to exceeding your expectations and continue serving as trusted bathroom remodeling professionals. Contact our Customer Experience Department today and let us make your remodeling experience with Home Smart truly delightful. We can’t wait to exceed your expectations! (484) 235-2727

 

 

A Simplified Way to Start Your Bathroom Remodel

Getting a price for your bath or shower replacement is easy!

Consultation

Schedule a consultation with our expert Design Consultants to explain what is in your bathroom and how we can improve your bathtub or shower experience. You design your dream bathroom and we give you a down to the penny price. No surprise costs and we honor that price for 1 year GUARANTEED!

Transformation

We complete 90% of installations in1-2 days with a focus on respect for homes and homeowners. Home Smart’s Kohler Certified Installers will professionally install your bath or shower and with our 100+ year of combined remodeling experience, your Kohler installation will offer you -and your home- the value, style and safety you deserve.

Relaxation

Relax and enjoy your new bath or shower with the peace of mind that the work and products are covered by both the Kohler Warranty and the Home Smart Exclusive Labor Guarantee. All products are made in the US so be confident your new bathroom will provide you a safe space to age-independent in your home.

Get a Quote
Why Home Smart?
Bath Remodelers Dedicated to Your Satisfaction

Since our founding in 2001, Home Smart Industries has served homeowners throughout Pennsylvania,  Delaware, Maryland, New Jersey and Virginia helping them upgrade their bathrooms to better suit their needs. Our customers appreciate that, as a certified Kohler dealer, we’re backed by the industry’s leading manufacturer. And, since we focus exclusively on remodeling the “wet area” of the bathroom, meaning tubs and showers, we have more specialized knowledge than companies that provide many other services in addition to remodeling baths. This expertise translates into better design advice and a more precise installation for you.

By always putting our customers first, Home Smart has received numerous forms of recognition within the industry, such as Remodeling Magazine’s Big50 Award and an A+ rating from the Better Business Bureau. But above all else, we take pride in knowing the difference we’ve made in the lives of the homeowners we serve.

Contact Us Now
What Our Customers Are Saying
Bath Remodeling
Wilmington, DE

I am most satisfied with the contractors who did the job. They were on time, did what they were suppose to do, and they were very kind to me.

More Reviews
GuildQuality Reviews
GuildQuality Progress Bar
Home Smart Is Hiring
Join our Certified KOHLER team and apply today.
Join Our Team
Trusted Remodeling For Our Diverse Customers
All-American Company in Business for Over 15 Years!
Kohler Walk-In Bath Authorized Dealer Home Smart Industries Kohler Certified Installer Home Smart Labor Warranty GuildQuality Award for Service Excellence BBB Accredited Qualified Remodeler Top500 Home Smart HomeAdvisor Screened & Approved

A Simplified Way to Start Your Bathroom Remodel

Getting a price for your bath or shower replacement is easy!

Consultation

Schedule a consultation with our expert Design Consultants to explain what is in your bathroom and how we can improve your bathtub or shower experience. You design your dream bathroom and we give you a down to the penny price. No surprise costs and we honor that price for 1 year GUARANTEED!

Transformation

We complete 90% of installations in1-2 days with a focus on respect for homes and homeowners. Home Smart’s Kohler Certified Installers will professionally install your bath or shower and with our 100+ year of combined remodeling experience, your Kohler installation will offer you -and your home- the value, style and safety you deserve.

Relaxation

Relax and enjoy your new bath or shower with the peace of mind that the work and products are covered by both the Kohler Warranty and the Home Smart Exclusive Labor Guarantee. All products are made in the US so be confident your new bathroom will provide you a safe space to age-independent in your home.

Get a Quote
Why Home Smart?
Bath Remodelers Dedicated to Your Satisfaction

Since our founding in 2001, Home Smart Industries has served homeowners throughout Pennsylvania,  Delaware, Maryland, New Jersey and Virginia helping them upgrade their bathrooms to better suit their needs. Our customers appreciate that, as a certified Kohler dealer, we’re backed by the industry’s leading manufacturer. And, since we focus exclusively on remodeling the “wet area” of the bathroom, meaning tubs and showers, we have more specialized knowledge than companies that provide many other services in addition to remodeling baths. This expertise translates into better design advice and a more precise installation for you.

By always putting our customers first, Home Smart has received numerous forms of recognition within the industry, such as Remodeling Magazine’s Big50 Award and an A+ rating from the Better Business Bureau. But above all else, we take pride in knowing the difference we’ve made in the lives of the homeowners we serve.

Contact Us Now
What Our Customers Are Saying
Bath Remodeling
Coatesville, PA

We enjoyed prompt and courteous service from the installers and they made sure that we were satisfied with their work before leaving.

More Reviews
GuildQuality Reviews
GuildQuality Progress Bar
Home Smart Is Hiring
Join our Certified KOHLER team and apply today.
Join Our Team
Trusted Remodeling For Our Diverse Customers
All-American Company in Business for Over 15 Years!
Kohler Walk-In Bath Authorized Dealer Home Smart Industries Kohler Certified Installer Home Smart Labor Warranty GuildQuality Award for Service Excellence BBB Accredited Qualified Remodeler Top500 Home Smart HomeAdvisor Screened & Approved