Welcome to the Home Smart’s Customer Experience Department!

Item: Customer Experience Department
Rating: 5.0
Author: Mirko Sikirica

Over the last 23 years, Home Smart has built a reputation of trust and reliability, earning the confidence of countless homeowners seeking exceptional home remodeling services. We understand that communication is key to a delightful remodeling experience and as a testament to our commitment to your satisfaction, we have our Customer Experience Department dedicated to ensuring our customers are 100% Delighted.

From your initial inquiry to the completion of your project and beyond, our Home Smart team is here to provide you with unparalleled support, assistance, and personalized attention. With our Customer Experience Department, you can trust that getting in touch with our office will be an easy and productive experience.

What We Do

• Personalized Service: When you reach out to us, you’ll be greeted by a friendly and knowledgeable representative who will listen to your needs and provide you with personalized assistance every step of the way.

• Timely Communication: We understand the importance of clear and timely communication. Our team will keep you informed and updated throughout the entire remodeling process, ensuring that you’re always in the loop.

• Problem Resolution: Should any issues arise during your remodeling project, our Customer Experience team will work quickly and efficiently to address them, providing solutions and support to ensure that your project stays on track.

• Feedback Survey: Your feedback is invaluable to us. After your project is complete, we’ll reach out to gather your thoughts and feedback with a Guild Quality survey to ensure that we’re continually improving and providing the best possible service to our customers. We strive for 9’s and 10’s!

Whether you have questions about your sale, ordering, scheduling, installation, service, or warranty issues, our team is ready to assist you. Simply give us a call at (484) 235-2727, and we’ll be happy to help you navigate any aspect of your remodeling experience with us. You can count on us to listen attentively, provide personalized assistance, and ensure that you receive the support you deserve.

We look forward to exceeding your expectations and continue serving as trusted bathroom remodeling professionals. Contact our Customer Experience Department today and let us make your remodeling experience with Home Smart truly delightful. We can’t wait to exceed your expectations! (484) 235-2727

A Simplified Way to Start Your Bathroom Remodel

Getting a price for your bath or shower replacement is easy!

Consultation

Schedule a consultation with our expert Design Consultants to explain what is in your bathroom and how we can improve your bathtub or shower experience. You design your dream bathroom and we give you a down to the penny price. No surprise costs and we honor that price for 1 year GUARANTEED!

Transformation

We complete 90% of installations in1-2 days with a focus on respect for homes and homeowners. Home Smart’s Kohler Certified Installers will professionally install your bath or shower and with our 100+ year of combined remodeling experience, your Kohler installation will offer you -and your home- the value, style and safety you deserve.

Relaxation

Relax and enjoy your new bath or shower with the peace of mind that the work and products are covered by both the Kohler Warranty and the Home Smart Exclusive Labor Guarantee. All products are made in the US so be confident your new bathroom will provide you a safe space to age-independent in your home.

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